Most orders leave the shop within 1–2 business days. You'll get a tracking number by email the minute it does. Place an order before noon CT on a weekday and it usually ships the same day.

Orders over $75 ship free within the US. For everything else, shipping is calculated at checkout before you pay. Heads up: original shipping charges are non-refundable on returned orders.

Yes, both. Choose store pickup at checkout and grab your order at our Shawnee shop. Live within 10 miles of the store? Orders of $150 or more get free local delivery from our own staff within 1–2 business days (Mon–Sat). We'll text you before we head your way.

Once your order ships, we'll send a confirmation email with a tracking link. If you can't find it, check your spam folder or send us a message through our contact page.

Right now we only ship within the United States. We're working on expanding — check back, or sign up for our newsletter to be the first to hear when we cross the border.

You've got 30 days from purchase. Items must be unworn with original tags and packaging — boot boxes included. Try boots on carpet until you're sure they fit. Items marked "Final Sale," gift cards, and special orders or personalized items can't be returned. Local customers return free at the Shawnee store; if you mail it back with our prepaid label, the label cost comes out of the refund. Full policy here.

Email returns@nigroskc.com with your order number and the email you used at checkout — or call (913) 631-2226. We'll send instructions, including a prepaid label if you need one. Local? Just bring it by the Shawnee store. See how it works.

Yes. Your first boot exchange on an order ships free — reach out and we'll get the right size headed your way. In a hurry? Place a new order for the size you need and start a return on the original. Local? Swap it in the store anytime.

Only items marked "Final Sale" can't be returned or exchanged. Gift cards, special orders, and personalized items can't be returned either. Everything else falls under our standard 30-day return policy.

Our full size guide covers boots, apparel, kids, and hats. Check it out here. Still not sure? Call the store or come in — we've been fitting folks since 1973.

A western boot should fit snug across the instep, like a firm handshake, with your toes lying flat and a little slip in the heel that goes away as the leather breaks in.

Yes — most major brands we carry stock half sizes. Men's boots usually come in D/M (medium) and EE/W (wide); women's in B/M (medium) and C/W (wide). Selection varies by brand and style. Best bet is to come into the shop or call ahead.

Ariat, Cinch, Carhartt, Corral, Circle G, Wrangler, Justin, Tony Lama, and more. See the full lineup.

Most of the time, yes — but inventory moves fast. If you're driving in for a specific item, give us a call first to make sure we've got your size on the shelf.

Absolutely. If you've got your eye on a specific brand, style, or size we don't have in stock, we can usually order it in. Reach out and we'll make it happen. Just know that special orders are final sale and can't be returned.

We're at 10509 Shawnee Mission Parkway in Shawnee, Kansas — outfitting the West since 1973. Stop by during business hours and our staff will help you find what you need.

Monday–Friday 10am–6pm, Saturday 10am–5pm, closed Sunday.

Yes — we set up commercial accounts for crews, contractors, and outfitters who order workwear and boots in volume. Learn more here.

We do. Members earn points on every purchase, get early access to new arrivals, and birthday rewards. Sign up here — it's free.